Refund Policy

Last updated: 16 September 2026

AI Agent Shields is currently operating in an Open Launch phase and paid subscriptions may not yet be available to all users.

When paid subscriptions are enabled

Subscription prices and billing periods will be shown before checkout.

Unless required otherwise by applicable law, subscription fees already charged are generally not automatically refundable simply because a user stops using the service during an active billing period.

Billing errors

If you believe you were charged incorrectly, charged more than once or experienced another billing error, contact us with enough information to investigate the transaction.

Service-related requests

Refund requests arising from material technical problems may be reviewed individually. Approval is not automatic and depends on the circumstances of the request and any applicable legal rights.

Payment-provider processing

Approved refunds may be processed through the same payment provider and payment method used for the original transaction.

Contact

Billing questions may be sent to: security@sec.aiagentshields.com